Runex RSPS Terms & Conditions — The Complete Guide to Using the Platform

1General Terms & Definitions

The following terms are used with specific meanings throughout these Terms:

• "Platform" refers to the Runex RSPS website, mobile site, and all associated services.
• "User" refers to any individual who has registered on or is using the Runex RSPS platform.
• "Account" refers to each user's individual registered account.
• "Bet" refers to any financial wager or stake placed by the user on the platform.
• "Bonus" refers to any promotional offer, cashback, or free bet provided by Runex RSPS.

Runex RSPS operates under an international license and complies with all applicable laws and regulations. These Terms may be updated at any time. Users will be notified of significant changes via their registered email.

2Account Registration & Management

To create an account on Runex RSPS, users must meet the following requirements:

• Each person may register only one account. Creating multiple accounts is strictly prohibited and may result in all associated accounts being closed.
• All information provided at the time of registration must be truthful, accurate, and kept up to date.
• It is the user's responsibility to keep their account password confidential. It must not be shared with anyone else.
• Any unauthorized access to your account must be reported to Runex RSPS support immediately.
• Accounts may not be opened in the name of a corporate entity, organization, or business.

3Age Verification & Identity Confirmation

Runex RSPS verifies user age and identity in accordance with the laws of Bangladesh and other applicable jurisdictions. The following documents may be required as part of the KYC (Know Your Customer) process:

• Copy of National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Payment method verification (Mobile Pay, Nagad account screenshot).

Withdrawals may be restricted until KYC verification is complete. Runex RSPS reserves the right to verify any submitted information and may close accounts where false information has been provided.

4Deposits, Withdrawals & Payments

The following rules apply to all financial transactions on Runex RSPS:

• Deposit: The minimum deposit amount is ৳500. Deposits are usually credited instantly or within 30 minutes at most.
• Withdrawal: Withdrawal requests are typically processed within 1–48 hours. KYC verification must be completed before your first withdrawal.
• Payment Method: Mobile Pay, Nagad, Rocket, and approved bank transfers are accepted.
• Deposits and withdrawals must be made using the same payment method unless a different arrangement has been specifically approved.
• Deposits or withdrawals from third-party accounts are not accepted.

5Betting Rules & Restrictions

The following rules must be followed when placing bets on Runex RSPS:

• Once a bet is confirmed, it cannot be changed or cancelled unless the Cash Out feature is available.
• If a bet is placed due to a technical error or incorrect odds, Runex RSPS reserves the right to void that bet.
• The minimum bet amount is ৳100. Maximum limits vary by game and tournament.
• Bets placed at the moment odds change during live betting may be settled at the original odds.
• All bets placed on events found to involve match-fixing or corruption will be declared void.

Runex RSPS reserves the right to adjust betting limits for any user or restrict betting on specific markets.

6Bonuses & Promotional Offers

The following terms apply to the use of bonuses and promotions on Runex RSPS:

• The welcome bonus is available to new users only and may be claimed once per person or household.
• A wagering requirement must be met before any bonus can be withdrawn. The specific terms for each bonus are listed on the offer page.
• Bonuses may only be used for betting purposes and cannot be directly withdrawn.
• Claiming multiple bonuses at the same time is generally not permitted unless explicitly stated otherwise.
• If bonus abuse is suspected, Runex RSPS reserves the right to investigate the account and void any bonuses.

7Prohibited Activities

The following activities are strictly prohibited on Runex RSPS. Any violation will result in immediate action:

• Creating multiple accounts or using someone else's account.
• Syndicated betting or "arbing" for the purpose of bonus abuse.
• Any attempt to hack or gain unauthorized access to the platform's software or game engine.
• Using the platform for money laundering or any illegal financial activity.
• Harassment of other users or engaging in inappropriate conduct.
• Providing fraudulent information or operating an account under a false identity.

In case of any violation, Runex RSPS reserves the right to suspend the account, forfeit the balance, and take legal action if necessary.

8Account Suspension & Closure

Runex RSPS may suspend or close an account without prior notice in the following circumstances:

• Where clear evidence of a Terms violation has been found.
• In cases of suspicious or fraudulent activity.
• If KYC verification has not been completed.
• At the direction of a regulatory authority.

Users may request account closure at any time. Any outstanding balance should be withdrawn before the account is closed. After closure, only valid balances (excluding bonuses) will be refunded.

9Limitation of Liability

Runex RSPS is not responsible for the following:

• In the event that a lost internet connection prevents participation in a bet or game.
• For delays or failures caused by third-party payment services.
• For losses resulting from a user's own negligence or errors in information provided.
• In the event of unexpected technical errors or server downtime.

In any circumstance, Runex RSPS's maximum liability shall not exceed the account balance held by the user at the time of the relevant incident.

10Responsible Betting Policy

Runex RSPS believes in responsible betting and offers the following tools to protect our users:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own maximum stake limit for each bet.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.

If you're experiencing problems with betting, contact our support team immediately or visit the Responsible Betting page. We're here to help you access professional assistance.

11Privacy & Data Protection

Runex RSPS is committed to protecting users' personal data. Under our Privacy Policy:

• User data is never sold to third parties.
• Information may be shared where required by law or as part of a regulatory investigation.
• All data is secured with SSL encryption.
• Users may request to view, update, or delete their personal data at any time.

For more details, visit our Privacy Policy Read.

12Dispute Resolution & Governing Law

In the event of any dispute or complaint:

• Contact Runex RSPS customer support directly as your first step.
• If the issue remains unresolved, please submit a formal complaint through the official complaints portal.
• If the matter is not resolved through customer support, users may escalate their appeal to the licensing authority.

These terms are governed by international gaming laws and the regulations of Runex RSPS's licensing authority. In the event of any legal dispute, the decision of the licensing authority shall be considered final.